Manage your account

Account change/update

We make it easy for you to update your account information using the method easiest for you. Find the forms or contact information you need below. Please download, print, and complete the required form and return it to Manulife according to the address listed in the form.

Change account information

Change your address, phone number or email. Set up or change how you pay. 

Phone: Call 1-855-887-7809

Policy Services Change of Information form – Mail (PDF English)

Change your smoking status

If you have not used any form of tobacco, nicotine substitutes or tobacco cessation products for 1 year (12 consecutive months), you may be eligible for lower premiums. Once approved, your lower premiums will start on your next premium due date.

Non-smoker change form – Mail (PDF)

Change your beneficiary

Update or change the beneficiary of your life insurance policy. 

Beneficiary designation form – Mail (PDF)