Account change / update
Change your mailing address or change your payment method (PDF) – These updates can be made using our easy online tools.
Update the name under which I am covered (PDF) – Available when you have changed your legal name.
Change my beneficiary (PDF) – Please note that that if your current beneficiary is irrevocable, you will need your beneficiary's consent to make this change.
Change my smoking status for Term Life coverage (PDF) – If you have not smoked in the past twelve (12) months, use this form to apply for lower non-smoker rates.
If you wish to make other changes not covered here, or have a question or comment, please complete our online contact form.
You may also reach us by phone toll-free at 1-877-261-8222 (Monday to Friday, 8 a.m. to 8 p.m. ET) or by email through the contact us page.
Please do not include any credit card account numbers in any message to us.
Speak to a friendly and knowledgeable advisor.
Monday to Friday, from
8 a.m. to 8 p.m. ET
or email firstname.lastname@example.org.